Support

We’re here to help.

Whether you need assistance with your account, have questions about features, or want to share feedback, the ClosyAI™ team is ready to support you. Please reach out and we’ll get back to you as soon as possible.

Common reasons to contact us:

  • Troubleshooting app or login issues

  • Questions about outfit generation or style recommendations

  • Feedback on your experience

  • General inquiries about ClosyAI™

📧 Email us: support@closyai.com
🕒 Response time: Within 24–48 hours on business days

Your experience matters to us. Don’t hesitate to get in touch — we value every message.

Frequently Asked Questions (FAQ)

1. How do I create my digital closet?
You can upload images of your clothing directly through the app. ClosyAI automatically detects colors, styles, and categories to build your personalized closet.

2. Why can’t I log in?
Make sure you’re using the same email you signed up with. If you forgot your password, tap “Forgot Password” on the login screen to reset it.

3. How do outfit recommendations work?
ClosyAI uses AI to analyze your uploaded clothing and preferences, then suggests personalized outfits. The more items and preferences you add, the better the recommendations get.

4. What happens if a shared link doesn’t open in the app?
If ClosyAI isn’t installed on your device, the shared link will open in your browser. Once the app is installed, shared links will deep-link directly to your outfits.

5. Is my data secure?
Yes. Your closet and personal information are securely stored using industry-standard encryption. You control what you share and can delete your data at any time.

6. How can I contact support?
You can email us at support@closyai.com or use the contact form above. We respond within 24–48 business hours.