# ClosyAI Terms of Use
**Effective Date:** September 9, 2025
**Last Updated:** June 7, 2026
These Terms of Use ("Terms") govern your use of the ClosyAI mobile app, website, and related services ("Services") provided by ClosyAI Inc. ("ClosyAI," "we," "our," or "us"). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use ClosyAI.
---
## 1. Eligibility
You must be at least 13 years old (or 16 in certain jurisdictions) to use ClosyAI. By using the Services, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.
---
## 2. Accounts
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information during signup and to keep it up to date.
ClosyAI may suspend or terminate your account if you provide false information, violate these Terms, or misuse the Services.
---
## 3. User Content
You retain ownership of the photos, clothing items, outfits, and other content you upload ("User Content").
By uploading User Content, you grant ClosyAI a limited, non-exclusive, royalty-free licence to store, process, and display your User Content solely to provide the Services to you. We do not use your User Content to train third-party AI models or share it with other users without your consent.
**Receipt-ingestion content.** If you use the optional receipt-ingestion features (forwarding retailer order confirmations to your unique ClosyAI alias, pasting product URLs, or uploading receipt screenshots), the content you submit is also User Content under these Terms. You represent that you are the intended recipient of any email you forward to your alias and that you have the right to share its contents with ClosyAI for the purpose of automatic item extraction. You are responsible for not forwarding emails containing third-party communications you do not have the right to share.
**Body Photo and Virtual Try-On (Pro+).** If you upload a body photo to use the Pro+ Virtual Try-On feature, you represent that:
- The photo is of yourself, or you have explicit consent from any person depicted in it;
- You have the right to grant ClosyAI a limited licence to process it for Virtual Try-On rendering;
- The photo does not depict you in swimwear, underwear, or otherwise revealing clothing (this is both a quality requirement and a content-policy requirement);
- The photo does not depict any minor.
By initiating a Virtual Try-On render, you direct ClosyAI to send your body photo and the relevant clothing item images to Google's Gemini image-generation service for the duration of the rendering call. ClosyAI does not retain any copy of your body photo on Google's systems beyond the rendering call. Your body photo remains your User Content; ClosyAI's licence to process it is limited to providing the Virtual Try-On feature to you.
You may delete your body photo at any time via Profile → Body Photo. Deletion removes the photo from our storage immediately and revokes the licence above. Account deletion likewise removes any uploaded body photo and any rendered images.
You may not upload content that is unlawful, infringes third-party intellectual property rights, or is harmful, obscene, or deceptive.
---
## 4. Intellectual Property and Prohibited Uses
All intellectual property in the Services — including app code, design, UI, logos, trademarks, and AI outfit generation technology — belongs to ClosyAI Inc. or its licensors.
You may not copy, modify, distribute, sublicence, or reverse engineer any part of the Services without prior written permission from ClosyAI.
**Prohibited Uses.** You agree not to:
- Use ClosyAI to develop, train, or support any product or service that competes with ClosyAI.
- Scrape, crawl, or extract data from the Services using automated means.
- Interfere with or disrupt the Services or servers connected to the Services.
- Attempt to gain unauthorised access to any part of the Services or other users' accounts.
- Use the Services for any unlawful purpose or in violation of any applicable law.
Violations may result in account termination and legal action.
---
## 5. Subscriptions and Payments
ClosyAI offers optional paid subscriptions ("Closy Pro" and "Closy Pro+") with the following plans, processed through Apple's App Store (iOS):
| Plan | Price | Trial |
|---|---|---|
| Closy Pro Monthly | $14.99 / month | None |
| Closy Pro Annual | $119.99 / year ($10.00/month) | 7-day free trial (new subscribers) |
| Closy Pro+ Monthly | $29.99 / month | None |
| Closy Pro+ Annual | $199.99 / year ($16.67/month) | 7-day free trial (new subscribers) |
**Consumable add-on (Pro+ only):**
| Product | Price | Grant |
|---|---|---|
| Try-On Power Pack (`closyai_tryons_50pack_499`) | $4.99 (one-time) | +50 Virtual Try-On renders, persistent (do not expire). Available only to active Pro+ subscribers. |
**Charges:** Payment is charged to your Apple ID account at confirmation of purchase (or at the end of the free trial for either annual plan, if applicable). Consumable purchases (Power Pack) are charged immediately and are non-refundable except as required by Apple's standard refund policy or applicable law.
**Free trial:** A 7-day free trial is available on both annual plans (Closy Pro Annual and Closy Pro+ Annual) for new subscribers only — one trial per Apple ID. Full plan access is granted during the trial. Any unused portion of the free trial is forfeited upon purchase of a subscription.
**Auto-renewal:** Subscriptions automatically renew at the then-current plan price unless cancelled at least 24 hours before the end of the current billing period. Your Apple ID account is charged for renewal within 24 hours prior to the period end.
**Cancellation:** You may cancel at any time via iOS Settings → [Your Name] → Subscriptions → Closy Pro (or Closy Pro+), or at [apple.com/bill](https://support.apple.com/billing). Cancellation stops future renewals; you retain access until the end of the current paid period.
**Refunds:** All payments are processed by Apple. Refund requests must be submitted directly to Apple at [reportaproblem.apple.com](https://reportaproblem.apple.com). ClosyAI has no ability to issue refunds directly.
**Downgrade:** When a subscription expires or is cancelled, your account reverts automatically to the free tier. Your closet, saved outfits, and all data are retained — nothing is deleted on downgrade.
**Free tier:** A permanent free tier is available at no charge, providing 10 AI outfit generations per month and core app functionality.
**Android:** Android billing terms will be provided if and when Android subscription support is introduced.
---
## 5A. AI-Generated Content (Virtual Try-On Renders)
The Pro+ Virtual Try-On feature generates composite images ("Renders") using AI. Renders are produced by combining (a) a reference image — either your uploaded body photo or a generated mannequin tied to your account — with (b) clothing item images from your closet, via Google's Gemini image-generation service.
**Ownership of Renders.** You retain rights to the underlying inputs (your body photo and your clothing item images). Renders themselves are AI-generated outputs derived from those inputs; subject to applicable law, you may save, share, and use Renders that depict you (or your generated mannequin) wearing items from your own closet for personal, non-commercial purposes.
**Accuracy disclaimer.** Renders are AI-generated approximations and may not accurately reflect the actual fit, drape, colour, scale, or appearance of the items on a real person. ClosyAI makes no warranty that a Render is a faithful representation of how an item will look when actually worn. Do not rely on Renders for purchase decisions where exact appearance is critical.
**Prohibited uses of Renders.** You may not use any Render to:
- Misrepresent yourself or any other person as wearing items they did not consent to be depicted in;
- Generate, share, or post sexually explicit, harassing, or defamatory imagery;
- Create images of any person without that person's consent (your body photo must be of yourself or a person who has consented);
- Train any AI model or build any competing product;
- Bypass the Sharing Privacy Invariant (see below) or otherwise expose another person's body photograph through the share flow.
**Sharing Privacy Invariant.** When you share a Render outside the app (Save to Photos, Messages, social media, etc.), the shared image is always the mannequin variant — never the version rendered on your body photo. This is enforced by ClosyAI's servers and cannot be disabled.
**Quota and Power Pack credits.** Pro+ subscribers receive 50 Renders per calendar month, resetting on the 1st. Additional Renders may be purchased via the Try-On Power Pack consumable; Power Pack credits do not expire and remain on your account during a subscription pause until you reactivate Pro+.
---
## 6. Acceptable Use
You agree to use the Services only for lawful, personal, non-commercial purposes consistent with these Terms. ClosyAI is a personal styling tool — you may not resell access to the Services or use them to build a competing product.
---
## 7. Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that outfit recommendations will be accurate or suited to your needs, that the Services will be uninterrupted or error-free, or that defects will be corrected.
---
## 8. Limitation of Liability
To the maximum extent permitted by applicable law, ClosyAI and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of the Services.
Our total aggregate liability to you for any claim arising out of or related to these Terms or the Services will not exceed the greater of: (a) the total amount you paid to ClosyAI in the 12 months preceding the claim, or (b) $100 USD.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including consumer protection laws in your jurisdiction).
---
## 9. Termination
We may suspend or terminate your access to the Services at any time if you violate these Terms, for safety reasons, or at our discretion, with or without notice.
You may stop using the Services at any time. To permanently delete your account and data, use the "Delete account" option in Settings or contact support@closyai.com.
Sections 3 (User Content — licence terminates on deletion), 4 (Intellectual Property), 7 (Disclaimer), 8 (Liability), and 10 (Governing Law) survive termination.
---
## 10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.
If you are an EU/UK resident, you also benefit from any mandatory protections under your local consumer law that cannot be waived by contract.
**Informal resolution:** Before initiating any formal dispute, you agree to contact ClosyAI at support@closyai.com and attempt to resolve the matter informally within 30 days.
**Formal disputes:** If informal resolution fails, disputes will be resolved in the appropriate courts of the State of Delaware, except where your local law requires otherwise.
---
## 11. U.S. Legal Compliance (Export Controls)
You represent and warrant that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government restricted party list.
---
## 12. Apple-Specific Terms
If you download the ClosyAI app from the Apple App Store, the following additional terms apply:
- These Terms are between you and ClosyAI only, not with Apple. Apple is not responsible for the app or its content.
- Apple has no obligation to provide maintenance or support for the app.
- In the event of any product liability or legal claim arising from the app, Apple is not responsible. ClosyAI is solely responsible.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
---
## 13. Severability and Waiver
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full effect.
A failure by ClosyAI to enforce any right or provision of these Terms does not constitute a waiver of that right or provision in the future.
---
## 14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClosyAI regarding the Services and supersede any prior agreements.
---
## 15. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date above and notify you via email or an in-app notice. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
---
## Contact Us
ClosyAI Inc.
Email: support@closyai.com
